• London
• Posted 1 day ago

Role purpose:   In this role you will be responsible for bringing reporting and analytics in-house and building a best-in-class reporting and analytics function for the entire Fortnum & Mason business, helping to enable the next phase of customer and business growth.   You will help us improve de...

• London
• Posted 2 days ago

Chef de Partie – Café 181   Named after our address of the iconic store, Café 181 is the location of our staff restaurant for a quick cup of tea or a freshly cooked meal. The Café 181 production kitchen also produces the finest cakes and deli items for our Lower Ground Food Hall.   We are current...

• London
• Posted 3 days ago

Role Purpose: An important part of Fortnum’s identity is the manner in which we communicate with our customers, through our award winning window displays and the presentation of our products on the shop floor.   The aim of the role is to support the Visual Team Manager in styling and creating pro...

• Posted 6 days ago

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.   Fortnum & Mason events and ...

• London
• Posted 9 days ago

Role Purpose: Own, lead and deliver assigned UK + International store development projects. You will be responsible for managing and controlling the project delivery on behalf of the Store Development Team    Reports to: Head of Property    Location:   Piccadilly     Key interfaces: You will need...

• London
• Posted 10 days ago

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. Kitchen Porter – Diamond Jubi...

• Hong Kong S.A.R
• Posted 14 days ago

Role Overview: Join our Hong Kong team as a Merchandiser, ensuring efficient stock flow from our HK Hub to stores, optimizing stock levels, and reducing waste. You’ll work collaboratively with colleagues across the HQ and APAC to uphold our brand standards, support new product launches, and manage seasonal campaigns.

• Hong Kong
• Posted 14 days ago

Key Performance Indicators: Support Managers with NPS & Exceptional Service Programme to ensure exceptional customer service is achieved Ensure health & safety standards are at the forefront of everything we do Act on Customer feedback and complaints working with Manager to improve performance

• Hong Kong
• Posted 14 days ago

Key interfaces: The role holder will interact with customers, as well as colleagues both within and out with their department, senior managers and business leaders.

• London
• Posted about 2 months ago

Coffee Specialist For over 300 years, Fortnum & Mason has been at the forefront of fine food, luxury, and service excellence. Our passion for exceptional quality extends to our coffee, and we are searching for a talented Coffee Specialist who can help elevate our offering to new heights. With a r...