Fortnum's and The Felix Project on Christmas Eve 2023
Lancaster House HM The Queen's Platinum Jubilee

Belonging

Diversity & Inclusion Matters

We believe positive action on diversity and social mobility creates happier, engaged and more effective teams

We want our people to feel they belong and can thrive, regardless of background, by creating an environment where everyone can do their best work.

Our Inclusion and Diversity Strategy helps leaders and teams to feel educated and empowered.

We have joined forces through industry bodies Diversity in Retail and Women in Hospitality, Travel & Leisure and regularly come together with companies who are equally committed to creating diverse and inclusive environments.

Together, our employee networks are dedicated to the important topics of caring and family responsibilities; sustainability and social responsibility; and diversity and inclusion.

We measure our progress in driving positive change: by gathering personal data from our people we can respond to their needs.

Charitable Giving and Social Responsibility

We are proud to work alongside some incredible partners, click here to read their stories.

To read our Sustainability & Social Responsibility Report, click here.​​

Growing and Developing Your Career

We believe in mobility, and have a range of development programmes, to help you grow and develop.

We encourage our teams to enhance their skills, and our people to develop as future leaders within the business.

Virgilia and James completed our development programme, and now both have successful careers in Fortnum's. This is their story.

We have a range of classroom and online activities to support different types of learners across the business.

Sustainability