Fortnum's and The Felix Project on Christmas Eve 2023
Lancaster House HM The Queen's Platinum Jubilee

Belonging

Diversity & Inclusion Matters

We believe positive action on diversity and social mobility creates happier, engaged and more effective teams

We want our people to feel they belong and can thrive, regardless of background, by creating an environment where everyone can do their best work. Our Inclusion and Diversity Strategy helps leaders and teams to feel educated and empowered.

We have joined forces through industry bodies Diversity in Retail and Women in Hospitality, Travel & Leisure and regularly come together with companies who are equally committed to creating diverse and inclusive environments.

Together, our employee networks are dedicated to the important topics of caring and family responsibilities; sustainability and social responsibility; and diversity and inclusion.

We measure our progress in driving positive change: by gathering personal data from our people we can respond to their needs.​

Charitable Giving and Social Responsibility

We are proud to work alongside some incredible partners, click here to read their stories.

To read our Sustainability & Social Responsibility Report, click here.​​


Growing and Developing Your Career

We are passionate about creating opportunities for new and existing talent, whether that is through hospitality apprenticeships, discussing career choices for local school leavers and partnering with Universities.

Our Chef Skillery programme (pictured below) trains both existing talent and newly joined apprentices, who work closely with our most senior Executive Chefs, to hone their foundational skills in the industry.

We also worked with organisations such as Future Frontiers, who are committed to improving prospects for school leavers ahead of their entry to the workplace, with our team acting as mentors during a 4-week programme.

We also engage with universities to discuss careers in luxury retail with students.

Look out for more Career stories on Fortnum's LinkedIn.

Sustainability