Step onto the iconic red‑carpeted floors of Fortnum & Mason’s flagship store in Piccadilly and play a vital role in bringing our world‑famous products to life for every customer who walks through our doors. We’re looking for an experienced Retail Replenisher to join our Stock Operations Replenishment Team, ensuring our shelves are beautifully stocked, perfectly presented, and always ready to delight.

Why Work For Us:

• Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)*
• Up to 40% store and restaurant discounts*
• Subsidised staff restaurant using Fortnum’s ingredients
• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years

*Subject to terms and conditions

What You'll Be Doing:

As part of our dedicated StockOps Replenishment team, you’ll help keep the heartbeat of the store running smoothly. Your day will include:

• Carrying out daily picks of stock across all required floors and departments
• Executing auto‑generated picks and responding to manual requests for loose and pre‑packed ambient goods
• Reporting shortages and identifying potential quality control risks
• Processing inbound transfers from our external distribution centre and receiving direct supplier deliveries
• Working closely with StockOps Supervisors and Admin Teams to maintain seamless store operations

Your attention to detail and commitment to excellence will ensure our customers always experience the magic of Fortnum’s at its very best.

What We Are Looking For:

We’re seeking someone who brings both skill and passion to the role. You’ll have:

• Experience in manual handling
• Strong verbal and written communication skills
• Excellent time management and the ability to work under pressure
• A proactive mindset and confidence to drive processes forward
• Accuracy, attention to detail, and the ability to prioritise your workload
• The ability to work well both independently and as part of a team
• Commercial awareness and understanding of health & safety at work
• Sound knowledge of warehouse processes and procedures
• A work ethic that reflects our core values: Take Pride, Achieve Together, Do the Right Thing

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards