- Posted 01 July 2025
- LocationBicester
- Job type Permanent - Full Time
- DisciplineRetail
- Reference014007
Sales Associate - 40 Hrs - Bicester Village
Job description
Sales Associate - Bicester Village
Lead with Legacy. Inspire with Joy Giving Things.
At Fortnum & Mason, we’ve been delighting customers with extraordinary experiences since 1707. From our world-famous hampers to our exquisite teas and fine foods, every product tells a story of heritage, quality, and craftsmanship.
We are now seeking full time Sales Associates (40 hours) to join our brand-new Bicester Village retail team—someone who shares our passion for excellence, food and is committed to delivering a truly memorable experience to every customer who walks through our doors.
Why Work For Us:
- Competitive hourly rate + paid overtime
- Discretionary annual bonus (up to 5% of salary)
- Up to 40% store and restaurant discounts
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
- Matched pension scheme and career development opportunities
- Great pathways for career development and progression, with opportunities to grow within Fortnum & Mason’s diverse and dynamic business.
- And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years
What You'll Do:
- Deliver exceptional customer service with charm, confidence, and care
- Share expert product knowledge to inspire and delight our customers
- Maintain impeccable presentation standards across the shop floor
- Support daily operations, including stock management and merchandising
- Create a welcoming and elegant environment that reflects the Fortnum’s legacy.
What We're Looking For:
- Experience in a fast-paced environment in a similar role
- Proven ability to deliver excellent customer service
- A friendly warm approach with great people skills
- Flexibility to work various shifts, including weekends
- Outstanding communication skills.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.