Key Accountabilities:

• Work with the store team to ensure the smooth running of the shop floor

• Act as first initial point of contact for issues regarding customer complaints, service and maintenance standards

• Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, cash handling, H&S, uniform etc.)

• Organise and distribute break schedules for the floor on a weekly basis

Key Performance Indicators:

• Drive Sales V Plan, Concession Sales, Sales vs LY

• Drive Productivity Figures within the team

• Monitor success of marketing events

• Drive data capture by engaging team

• Acting on Customer feedback and complaints working with Management team

Key Behaviours:

• Ability to multitask, prioritise and manage time effectively

• Solid interpersonal and communication skills

• Excellent team player

• Ability to think quickly and rationally to ever-changing situations

• Demonstrate the desire and curiosity to become an expert within your role and the wider business.

• Convey a positive outlook and approach, even in stressful situations.

• Motivate and inspire team to hit targets

• Consistently lead by example

• Inspire creativity and innovation within the team in order to deliver business goals

Requirements

• Excellent communication skills

• Self-motivated who thrives on an entrepreneurial work environment.

• Motivated, outgoing and approachable

• Candidates with customer service experience in other industries welcome to apply

Candidates with less experience may be considered for Sales Associate. 

In return, we offer some fabulous benefits:

5 working days per week (40 hours)

Birthday Day Leave

Corporate Discounts

Health Insurance

End of year discretionary bonus

Free staff meal

Staff discount