Join the Fortnum & Mason Hampers Team! 

Step into a world of timeless elegance and exceptional taste with Fortnum & Mason's Hampers Department. From luxurious food and drink collections to beautifully curated seasonal selections, each hamper is a celebration of British heritage and fine craftsmanship. Whether marking a special occasion or simply saying thank you, our iconic hampers are designed to delight, surprise, and indulge — the perfect gift for any moment worth celebrating.

Join us in creating unforgettable experiences and joy giving things as a Sales Associate.

Why Work For Us:

• Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)*
• Up to 40% store and restaurant discounts*
• Subsidised staff restaurant using Fortnum’s ingredients
• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years

*subject to terms and conditions

 What You'll Do:

• Delivering an exceptional personalised service on our hamper desks
• Identifying customer profiles and recommending best products
• Using D365 to ship orders around the world
• Curating and completing the transactions of our hampers 

What We're Looking For:

• Experience in a fast-paced environment in a similar role/passion
• Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience.
• A friendly warm approach with great people skills
• Flexibility to work various shifts, including weekends
• Outstanding communication skills

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.