We are seeking a highly organised and detail-oriented Merchandising Admin Assistant to support the Merchandising team in the smooth execution of stock management, order processing, and supplier communication. This role plays a vital part in ensuring that purchase orders are accurately managed, stock availability is optimised, and stores are fully supported in their day-to-day operations.

Key Responsibilities:

Order Management & System Maintenance

• Raise and manage all purchase orders, ensuring accuracy in pricing, quantities, and delivery dates.
• Maintain order data to reflect any changes or confirmations from suppliers.
• Monitor key dates and lead times to ensure timely stock delivery and accurate reporting.

Supplier & Warehouse Coordination

• Liaise with suppliers for order confirmations, delivery updates, and issue resolution.
• Communicate and follow up on failed deliveries, proposing appropriate actions where required.
• Raise and track Supplier Compliance Charges and compile relevant statistical data.

Stock Allocation & Store Support

• Walk the shop floor regularly to identify and escalate any stock or display issues.
• Respond promptly and professionally to store queries and provide timely resolutions.
• Maintain close communication with Warehouse, Satellite Stores, Retail, and Online teams regarding stock availability.

Reporting & Merchandising Support

• Update and maintain merchandising reports, such as the delivery schedule and availability reports.
• Support with Warehouse PO queries and assist in managing short shelf life products.
• Contribute to maintaining defined availability parameters across channels.
• Work with Merchandiser to maintain accurate shelf cap information.
• Work with Merchandiser to forecast buy volumes on relevant categories.

Key Accountabilities:

• Accurate and timely placement and management of orders
• Effective communication with suppliers and internal departments
• System accuracy regarding expected stock and delivery schedules
• Support stock availability and minimisation of out-of-stock situations
• Maintain clear documentation of compliance charges and reporting
• Provide administrative support to the wider merchandising team

Skills & Experience Required:

• Previous experience in a merchandising or retail admin role (preferred)
• Strong organisational and time management skills
• High attention to detail and accuracy
• Confident communicator with both internal and external stakeholders
• Proficient in Microsoft Office, especially Excel; experience with Dynamics, Relex or other ordering systems (preferred)
• Ability to work in a fast-paced environment and manage multiple priorities

Personal Attributes:

• Proactive and solution-focused
• Team player with a collaborative mindset
• Positive, can-do attitude
• Commercially aware with a customer-first approach

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.