Fortnum & Mason are on the lookout for an experienced Warehouse Operative working in our replenishment team.  We are looking for someone who is flexible in their approach, energetic and a great communicator, with a high standard of accuracy. Above all, you’ll be confident, professional and friendly with the skills and talent to ensure a continuous product stream is maintained.

The is a 40 hour a week role based in Piccadilly on a rotating rota.

Key Accountabilities:

*       Ensuring that the warehouse is stocked and availability is maintained through replenishment to maximise sales

*       Ensuring there is enough stock to be picked in the warehouse looking at hourly data

*       Processing ambient (pre-packed) food deliveries arriving from our DC with due diligence in checking inbound and reporting discrepancies accordingly. Checking of Purchase orders, direct from Suppliers

*       Preparing trolleys of stock for floor displays and working closely with the Retail Replenishment sister team, in order to achieve optimum floor fill and stock availability for our public customers. Handling products with care to maintain quality and ensure they reach customers in the best condition

*       Ensure a neat and tidy work area and labels are faced correctly, looking for damages etc

*       Stocktaking

*       Handling of loose stock, preparing stock requisitions for Retail and Hospitality areas of the business

*       Use of a radio to communicate with colleagues on the floor and colleagues within the warehouse; regular use of Excel, Microsoft D365, as well as regular email communication

We expect the successful candidate to have the following skills and experience:

*       Exceptional attention to detail

*       Strong communication and computing skills

*       Ability to work as part of a team

*       Willingness to work in a fast paced and varied environment

*       Flexible and adaptable to challenging situations

*       Coping well under pressure

*       Confident, professional and friendly

*       Quick thinking and working to own initiative

*       The capability to complete paperwork and count stock items

*       An understanding of health and safety regulations

In return, we offer fabulous benefits:

• A competitive salary + paid overtime

• Discretionary annual bonus of up to 5% of annual salary

• A generous store and restaurant discount

• A subsidised staff restaurant which uses Fortnum’s ingredients

• 28 days paid holiday (inc. bank holidays) a year, an extra day off for your birthday and 5 extra wellbeing days off (post probation)

• Excellent pension scheme

• Defined development scheme to grow your career

• Staff shop

• Invitation to our annual staff party

• The opportunity to work for a multi-channel company that put digital first to better our ways of working

* And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years 

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.