Join the Fortnum & Mason Wine Cellar Team!

Fortnum & Mason are looking for an exceptional Wine Cellar Manager to join our busy Wines & Spirits stock team at 181 Piccadilly. Responsible for demonstrating world-class service, our new manager will possess passion for our product, and an ability to bring this to life for each and every customer.
 

Why Work For Us:

• Competitive salary 
• Discretionary annual bonus (up to 5% of salary)*
• Up to 40% store and restaurant discounts*
• Subsidised staff meal scheme using Fortnum’s ingredients
• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years

*subject to terms and conditions

 What You'll Do:

• Manage the process of inbound deliveries on wines & spirits in the cellar to picking, replenishing, and rotating stock across all business areas
• Report shortages, QC risks and stock issues
• Manage a team of up to 6 wine cellar operatives whilst being professional and proactive
• Maintain stock systems and collaborate with the wider business for the need of wine & spirits

What We're Looking For:

• Experience in a fast paced environment in a similar role with wine and warehouse knowledge
• Proven ability to deliver excellent customer service
• Understand health & safety protocols
• A friendly warm approach with great people skills
• Flexibility to work various shifts, including weekends
• Outstanding people and communication skills

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.