Join the Fortnum & Mason Heathrow – T4 Team!

Our beautiful Heathrow Terminal 4 pop up store till Jan 2027 and is the perfect place to pick up a taste of home, or a little gift to take away. We offer the best of Fortnum’s food, drink and gifts to our international travellers – from our iconic hampers to our popular range of teas, preserves and confectionery, there is something for everyone.

Fortnum & Mason are looking for an exceptional Stock Controller to join our unique Heathrow – T4 pop store. Responsible for the accurate reporting of stock, ensuring a continuous product stream to the shop floor, and replenishing the shelves and displays, we’re looking for an organised individual with strict attention to detail and a proactive attitude. Passion for product and a hunger to learn is imperative, as you will be responsible for collating a vast array of stock.   All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow.

 Why Work For Us:

• Competitive hourly rate + paid overtime

• Discretionary annual bonus (up to 5% of salary)

• Up to 40% store and restaurant discounts

• Subsidised staff meal scheme

• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off

• Matched pension scheme and career development opportunities

• Annual staff party

 What You'll Do:

• Take on deliveries

• Work alongside the floor team to replenish stock

• Review and improve stock count

 What We're Looking For:

• Experience in a fast paced environment in a similar role in stock controlling/replenishment

• Proven ability to deliver excellent customer service

• A friendly warm approach with great people skills

• Flexibility to work various shifts, including weekends, early shifts and late finishes

• Outstanding communication skills

 This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

 We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.