Our Head Office department is located in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Job Purpose:

To manage and maintain accurate food and ingredient specifications for hospitality and foodservice operations, ensuring legal compliance, allergen control, food safety, and consistency across menus and suppliers.

Key Responsibilities:

Specifications & Data Management

• Review and approve final recipes to ensure food safety compliance , verifying alignment with approved raw material specifications to produce accurate allergen data sheets, ingredient breakdowns and nutritional data.
• Create, review, and maintain ingredient, recipe, and finished dish specifications
• Create and manage allergen matrices, ingredient breakdowns, and nutritional data
• Work closely with suppliers to ensure all specifications are accurate, up to date, and accessible to operational teams
• Maintain data within specification or menu management systems

Allergen & Legal Compliance:

• Ensure compliance with food safety and allergen legislation (e.g. UK Food Information Regulations, Natasha’s Law where applicable)
• Maintain accurate allergen declarations for menus, recipes, and customer information
• Support allergen risk assessments and change controls when ingredients or suppliers change
• Monitor legislative updates affecting hospitality operations

Supplier & Procurement Support:

• Liaise with suppliers to obtain ingredient and product specifications
• Review supplier documentation for compliance, traceability, and allergen accuracy
• Support procurement teams with technical approval of new suppliers and products

Menu Development & Change Control:

• Support menu launches, seasonal changes, and recipe reformulations
• Manage specification updates for menu changes, substitutions, and supplier switches
• Work closely with chefs, development teams, and operations to ensure accurate technical data

Quality, Safety & Audit Support:

• Support food safety management systems (HACCP) and due diligence requirements
• Provide specification support for internal audits, EHO visits, and third-party assessments
• Support Hospitality with implementing new online systems for Audit and menu calibration.
• Assist with customer complaints, allergen incidents, and investigations where required

Skills & Experience:

Essential

• Experience in food technical environment, quality, or specification roles within hospitality or foodservice
• Strong knowledge of food safety, allergens, and hospitality legislation
• High attention to detail and strong data management skills
• Ability to work cross-functionally with chefs, procurement, and operations

Desirable

• Degree or qualification in Food Science, Nutrition, or equivalent
• Experience with menu management or allergen software systems
• Knowledge of HACCP and food safety standards
• Experience working with multi-site hospitality operations

Personal Attributes

• Highly organised and methodical
• Confident communicator with both technical and non-technical teams
• Able to manage multiple menu changes and tight deadlines
• Proactive and calm under pressure
• Ability to work under pressure

Working Environment

• Office or hybrid role with interaction across kitchens, sites, and suppliers
• Fast-paced, change-driven hospitality environment

In return we offer the following fabulous benefits;

• A competitive salary

• Annual discretionary bonus

• A generous store and restaurant discount

• A subsidised staff restaurant which uses Fortnum’s ingredients

• 25 days paid holiday (plus bank holidays) a year and an extra day off for your birthday

• Excellent pension scheme

• Invitation to our annual staff party

• And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.