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Job Purpose:

• Manage all aspects of inventory management and supply chain activity to ensure excellent availability within the Open To Buy Constraints

• Maximise availability and provide statistical analysis to determine the optimum range to achieve YOY growth and full sales potential

• Ensures all KPIs are meet for the respective departments responsible for

• Identify potential future issues and take corrective action before an issue

• Heavily influence the strategic direction, department strategy and ranging architecture

• Development and coaching of immediate team

• Project Management of Ad Hoc events / pop-up shops / opportunities / etc. related to respective area

Reports to:

Director of Merchandising

Posts this job manages:

Merchandisers

Other key relationships:

Buying, Shop Floor, Warehouse, Online, Merchandising Director

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Job Accountabilities:

• Production of statistical analysis of previous sales, brands, price points (etc.) to propose generic range architecture of future ranges

• Significant input into the range sign off process

• Check if the products proposed are commercially viable to range

• Sign off sales forecasts

• Sign off MOQ and Minimum Order Value

• Sign off Intake plans to be created from the signed off sales forecasts

• Authorise all orders for respective departments

• Track if sales are performing as forecast. If not propose correcting actions

• Monitor and understand and issues with expedited orders

• Drive relationships with Suppliers / Depot / Shop Floor / On Line team

• Complete understanding of Grade A and B lines (in terms of stock, orders, issues, pricing, promos etc)

• Drive commercial actions need to address the lines in Grade C and D

• Propose lines to drop and those requiring price cuts

• Compile and communicate proposed sale lines

• Monitor and suggest appropriate further action during sale if required

• Monitor and report on OTIF (On time and in full deliveries)

• Implement necessary measures to drive OTIF

• Highlight to the business poor OTIF

• Ensure excellent Order Management – i.e. the orders on the system reflect exactly what stock is due and when

• Analysis of failed deliveries and take corrective actions

• Track unwanted orders and value of inventory that are cancelled

• Ensure Supplier Compliance Charges are raised as necessary.

• Compile statistical data regarding volume of Supplier Compliance Charges

• Work with Suppliers to address and improve Supplier Non-Compliance

• Check if allocation parameters make commercial sense

• Maintain availability within defined parameters – highlight future potential issues. Resolve before they become issues

• Maintain and report against KPIs (e.g. stock holding, weeks cover, availability, sales forecast accuracy)

• Articulate corrective action for any KPIs that are below target

• Monitor and ensure stock queries from warehouse resolved within 48 hours

• Ensure warehouse is performing as expected

• Highlight any performance issues from warehouse and work with key stakeholders to resolve

• Prepare data for regular reviews with buying, shop floor and VM

• Ensure suppliers meeting our QVIS (Quality, Value, Innovation and Service) requirements

• Coach Assistant Merchandisers and Merchandisers

Key Challenges:

• Failed deliveries

• Exceeding the OTB

• Poor availability

• Inaccurate sales forecasts

• Managing Buyers expectations

• Highlighting and proposing actions for non / slow selling lines

• Maintaining all KPIs

• Prioritising work loads

• Poor performing suppliers

• Below standard performance from merchandising team

Success in this role:

• Excellent knowledge of Grade A and B products

• Plans implemented to rectify Grade C and D

• Good relationships with respective Buyers

• Good relationships with Key Stake Holders

• Can cover for Head of Merchandiser

• Excellent knowledge of systems

• Excellent influencing and negotiation skills

• Exceeding all KPIs

• Good statistical analysis conducted across all SKUs / departments responsible for

• Clear concise conclusions drawn from analysis

• Proposal of future strategy supported by clear facts and logic

• Development of team members

Skills and experience required:

• Candidates should currently be Merchandisers or Senior Merchandisers

• 7 – 10 years’ Merchandising experience would be essential.

• They should possess strong analytical skills, drive change, look at different ways of working, strong influencing skills, good communication skills at all levels, leadership, motivational and coaching skills are necessary.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

In return, we offer:

• A competitive salary

• A generous store and restaurant discount of up to 40%

• 25 days holidays pro rata (excluded bank holidays) and an extra day off for your birthday

• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients

• A range of opportunities to develop and grow personally and professionally

• Excellent pension scheme