Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

To lead, develop and implement the buying and product development strategy for the Home category in line with the overarching business strategy. Ensure a highly curated, premium assortment that reflects the brand’s heritage, quality standards, and customer expectations. The role is responsible for end-to-end product lifecycle management — from concept and sourcing through to launch and in-season trading — driving commercial performance, innovation, and brand differentiation.

Key Measures of Success

*          Sales growth and margin delivery across Home.

*          Successful launch of innovative, brand-aligned product ranges.

*          Strong supplier performance and product quality standards.

*          High team engagement and development.

Buying & Range Strategy

*       Define and own the Home buying strategy aligned with brand vision, customer insight, and commercial targets across all channels

*       Build and maintain a balanced, luxury assortment across categories such as tableware, serve ware, gifting, kitchen accessories, candles, linens, and seasonal ranges.

*       Lead seasonal range planning, open-to-buy management, and margin delivery.

*       Ownership of the buying calendar

*       Identify white-space opportunities, emerging trends, and category extensions that complement the luxury food offer.

Product Development

*       Lead new product development (NPD), including own-label, exclusive, and collaborative ranges.

*        Lead the development of the product offer for your categories, ensuring that clear strategies and commercial plans are developed, implemented, and executed to drive strong sales growth, profit and excellent quality standards, as well as supporting our sustainability agenda 

*       Translate brand DNA into compelling product concepts with clear design, material, quality, and packaging direction.

*       Manage product briefs, critical paths, costings, and timelines from concept to launch.

*        Prepare and present ROI  proposals for sign off with merchandising. 

*       Ensure all products meet luxury quality standards, sustainability objectives, and regulatory requirements.

*       Maintain knowledge of market trends and competitor intelligence and benchmark appropriately

Supplier & Partner Management

*       Source and develop relationships with best-in-class global artisans, manufacturers, and premium suppliers to underpin our excellence in product ambitions

*       Negotiate commercial terms, MOQs, lead times, exclusivity, and margin structures.

*       Oversee ethical sourcing, quality assurance, and compliance across the supply base.

Commercial Performance & Trading

*       Own category trading performance, driving sales, margin, and stock efficiency.

*       Monitor in-season performance, supporting action on rebuys, markdowns, and exits.

*       Collaborate with Merchandising and Supply Chain to optimise availability and stock flow.

Brand, Customer & Collaboration

*       Partner with Marketing, Creative, and Retail teams to ensure cohesive storytelling and exceptional product launches.

*       Lead product input into campaigns, seasonal themes, and visual merchandising direction.

*       Develop high-profile collaborations and limited-edition collections that elevate brand desirability.

*       Managing the delivery of promotional calendars

*       Deliver internal product training calendar

Leadership & Stakeholder Management

*       Lead, develop, and inspire a high-performing buying and product development team.

*       Work cross-functionally with Food Buying, Merchandising, Design, Quality, Operations, and Finance.

*       Act as a senior commercial voice for Home within the wider business. 

*       Support Buyers / Assistant Buyers in their management of the critical paths and plans to deliver on time deliveries in accordance with the buying calendar and ensure accuracy of information

Experience and Qualifications 

Essential

*       Proven senior buying and product development experience within luxury, premium, or heritage brands

*       Strong background in Home, Tableware, Gifting, or Design-led categories

*       Demonstrable experience managing NPD, own-label development, and exclusive ranges

*       Excellent commercial acumen with P&L ownership and margin management

*       Established supplier network across premium and artisan manufacturers

*       Understanding of sustainability challenges and opportunities

Desirable

*       Experience within luxury food, hospitality, or lifestyle-led brands

*       Exposure to sustainability, ethical sourcing, and premium packaging innovation

*       Experience launching collaborations or limited-edition collections

Competencies, Behaviours and Skills 

Essential

*       Strong leadership skills with experience building and developing teams.

*       Highly aesthetic with a strong eye for design, quality, and detail. 

*       Commercial yet brand-led decision maker.

*       Confident influencer at senior level with strong negotiation skills.

*       Passionate about food culture, entertaining, and luxury lifestyle.

*       Able to deliver presentations across all areas of the business with a key eye on our customer and market needs

*       Able to articulate complex situations in a simple manner

*       Strong negotiation and influencing skills with a focus on margin and risk

Why Work For Us:

• Competitive salary

• A generous store and restaurant discount of up to 40%

• 25 days holidays (excluded bank holidays) and an extra day off for your birthday

• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients

• A range of opportunities to develop and grow personally and professionally

• Excellent pension scheme

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards