Join the Magic of Christmas at Fortnum & Mason – St Pancras

Become a Sales Associate this festive season

Having delivered the spirit of Christmas 318 times to the farthest-flung corners of the globe, the team at Fortnum & Mason is on hand to provide exceptional service through multiple-channels, at the most memorable time of the year. Whether you're making your first journey or fiftieth, a trip to Fortnum & Mason is always an occasion to remember. After all, extraordinary food and drink, joy-giving things, and exceptional service have been the order of the day at 181 Piccadilly since 1707.

What You’ll Do

• Deliver exceptional service with charm, warmth, and a touch of Fortnum’s flair
• Share your passion for fine food, luxury gifts, and festive traditions
• Create unforgettable moments for every customer, every day

What We’re Looking For

• Enthusiastic individuals with a love for Christmas and customer service
• A flair for storytelling and a keen eye for detail
• Team players who thrive in a fast-paced, festive environment

Important Information

Our Christmas Sales Associates should be fully flexible to work 5 out of 7 days, including weekends, on a 40 hour per week contract. Roles in St Pancras include early starts (roughly 6:30am). Start dates will range from November to December with all roles ending on Christmas eve and the potential of going on to a permanent role. No extensive holidays can be considered during seasonal contracts due to business needs.

To be considered for a role, your application will be reviewed and based on this, you will be invited to a group experience day which will include a presentation about Fortnum’s, a group activity and a 1-1 interview.

If you would like to be part of the Fortnum’s Family that makes the magic of Christmas, come to life, please apply today!