Become a Catering Assistant this festive season 

Having delivered the spirit of Christmas 318 times to the farthest-flung corners of the globe, the team at Fortnum & Mason is on hand to provide exceptional service through multiple-channels, at the most memorable time of the year. Whether you're making your first journey or fiftieth, a trip to Fortnum & Mason is always an occasion to remember. After all, extraordinary food and drink, joy-giving things, and exceptional service have been the order of the day at 181 Piccadilly since 1707.

Our Christmas Catering Assistants should be fully flexible to work 5 out of 7 days on earlies, middles and late shifts including weekends, on a 40 hour per week contract. No extensive holidays can be considered during seasonal contracts due to business needs.

Key Accountabilities

• Run and maintain the appearance of the restaurant, including restocking tea, coffee etc
• Adhere to the agreed standards of table lay-up and MEP
• Provide attentive and prompt service
• React and deal with issues, complaints, breakages, spillages in a manner befitting the restaurant’s ethos
• Communicate service related issues to the Manager
• To have knowledge of food items, ingredients and beverage items
• Serving food behind counter

We expect the successful candidate to have the following skills and experience:

• Experience within hospitality sector
• Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
• Respond to any product query with an enthused and knowledgeable answer
• Ability to multi task and prioritise tasks

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. 

We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards