Excitingly, we are now looking for a talented Supervisor to join our team in our St Pancras store.

Our Supervisor will provide exceptional and personalised luxury customer service, all while leading our close knit retail team.

Reporting to both the Assistant Store and Store Manager, we are looking for an inspirational and proactive leader who will offer guidance, and share responsibility for the floor’s day-to-day operations. You will assist in motivating and coaching the team to ensure they all deliver world-class customer service consistently. 

Strong management and people skills are key to this role, as you will need to confidently guide a diverse team of sales and replenishment staff.

The ideal candidate will:

• already be in a similar role within the retail industry
• possess experience working within a fast-paced, luxury environment
• demonstrate a proven ability to deliver excellent customer service
• be fully flexible to work varying shifts including weekends
• have superb communication skills as you will be working with a number of departments.

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a leadership capacity.

In return, we offer fabulous benefits:

• A competitive salary 
• A generous store and restaurant discount of up to 40%
• Discretionary annual bonus of up to 5% of annual salary
• 28 days holidays pro rata (inc. bank holidays), an extra day off for your birthday and five extra well-being days post probation.
• Defined development scheme to grow your career
• Staff meal scheme
• Excellent pension scheme