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Merchandising Assistant - Biscuits & Grocery

Job description

Role Purpose:

Purpose of this role is to manage all aspects of Inventory Management and supply chain activity to ensure excellent availability within the Open To Buy and Wastage target Constraints. 


Reports to: 



Key interfaces:  

Merchandising Team 


Key Accountabilities 

  • Place all orders for respective departments 

  • Expediting Orders 

  • Develop relationships with Suppliers / Piccadilly Warehouse / Retail / Online team 

  • Order Management – i.e. the orders on the system reflect exactly what stock is due and when 

  • Communication of failed deliveries and actions proposed 

  • Raise Supplier Compliance Charges 

  • Compile statistical data regarding volume of Supplier Compliance Charges 

  • Maintain availability within defined parameters 

  • Warehouse PO Queries 

  • Assist with Short Shelf Life Management  

  • Satellite Stores liaison 


Role Specific Criteria (Experience/Behaviours/Technical Ability) 

We expect the successful candidate to have the following skills and experience: 

  • Excellent Microsoft office skills 

  • Excellent communication skills 

  • Be really resilient and be able to manage up 

  • Excellent diary management able to ensure Managers attend meetings on time 

  • Robust experience of the CRM systems and processes and reporting mechanisms to enable a function that is growing and maturing at speed 

  • Digitally savvy 

  • An ability to challenge, build credibility with a wide range of audiences and work with integrity/confidentiality at all times 


We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.


In return, we offer:

  • A competitive salary
  • A generous store and restaurant discount of up to 40%
  • 25 days holidays pro rata (excluded bank holidays) and an extra day off for your birthday
  • A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
  • A range of opportunities to develop and grow personally and professionally
  • Excellent pension scheme