Head Barista- Lower Ground Floor

For over 300 years, Fortnum & Mason has been at the forefront of fine food, luxury, and service excellence. Our passion for exceptional quality extends to our coffee, and we are searching for a talented Head Barista who can help elevate our offering to new heights. With a rich heritage and commitment to innovation, we’re looking for someone who embodies both expertise and creativity, with a genuine love for coffee at the heart of everything they do. 

The Role:

As our Head Barista, you will play a pivotal role in shaping the coffee experience here at F&M. We are seeking a highly skilled Head Barista with a flair for originality, an extensive knowledge of coffee, and a passion for creating extraordinary coffee experiences.  

Key Responsibilities: 

• Craft and deliver exceptional coffee beverages, maintaining the highest standards of quality and consistency.

• Lead the innovation of new coffee blends, brewing techniques, and unique menu offerings. 

• Share your expertise by providing training and guidance to the team, ensuring that every coffee is prepared to Fortnum & Mason’s renowned standards. 

• Stay abreast of global coffee trends, bringing creative ideas and fresh approaches to our coffee offerings 

• Engage with customers, sharing your knowledge and passion for coffee to enhance their experience in our stores. 

What We’re Looking For: 

• Extensive barista experience with a deep understanding of coffee origins, brewing methods, and preparation techniques. 

• A creative mindset with a passion for innovation in coffee, always striving to push boundaries and explore new possibilities. 

• Strong attention to detail and commitment to delivering an unparalleled coffee experience. 

• Genuine passion for coffee, with the ability to inspire and educate others about its artistry and craftsmanship. 

• A collaborative spirit, working closely with colleagues across departments to ensure the best customer experience. 

In return, we offer fabulous benefits: 

• A competitive salary

• A generous store and restaurant discount of up to 40% 

• Annual bonus of up to 5% of annual salary

• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday 

• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients

• Defined development scheme to grow your career * Monthly staff shop

• Excellent pension scheme