Coffee Specialist

For over 300 years, Fortnum & Mason has been at the forefront of fine food, luxury, and service excellence. Our passion for exceptional quality extends to our coffee, and we are searching for a talented Coffee Specialist who can help elevate our offering to new heights. With a rich heritage and commitment to innovation, we’re looking for someone who embodies both expertise and creativity, with a genuine love for coffee at the heart of everything they do.

The Role:

Our Coffee Specialist will be on a permanent 37.5 hour contract based in Piccadilly in which you will play a pivotal role in shaping the coffee experience here at F&M. We are seeking a highly skilled Coffee Specialist with a flair for originality, an extensive knowledge of coffee, and a passion for creating extraordinary coffee experiences.

Key Responsibilities:

• Craft and deliver exceptional coffee beverages, maintaining the highest standards of quality and consistency.

• Lead the innovation of new coffee blends, brewing techniques, and unique menu offerings.

• Share your expertise by providing training and guidance to the team, ensuring that every coffee is prepared to Fortnum & Mason’s renowned standards.

• Stay abreast of global coffee trends, bringing creative ideas and fresh approaches to our coffee offerings

• Engage with customers, sharing your knowledge and passion for coffee to enhance their experience in our stores.

What We’re Looking For:

• Extensive barista experience with a deep understanding of coffee origins, brewing methods, and preparation techniques.

• A creative mindset with a passion for innovation in coffee, always striving to push boundaries and explore new possibilities.

• Strong attention to detail and commitment to delivering an unparalleled coffee experience.

• Genuine passion for coffee, with the ability to inspire and educate others about its artistry and craftsmanship.

• A collaborative spirit, working closely with colleagues across departments to ensure the best customer experience.

In return, we offer fabulous benefits:

• A competitive salary

• A generous store and restaurant discount of up to 40%

• Annual bonus of up to 5% of annual salary

• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday

• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients

• Defined development scheme to grow your career

• Monthly staff shop

• Excellent pension scheme