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Goods Receiving Administrator (GRN) Assistant

Job description

Fortnum & Mason are on the look out for a Warehouse Administration Assistant who will be responsible for conducting daily administration activities. You ensure all deliveries into our store are entered onto the system, queries are raised and resolved with the relevant team & the goods in diary is maintained. Ultimately, a successful Administration Assistant should ensure the efficient and smooth day-to-day operation of our office ensuring that daily duties are performed accurately within set timeframes.



  • Data Entry – All purchase orders & transfer orders are receipted accurately onto D365.
  • Raise PO queries with internal customers
  • Monitor and report supplier non-compliance to B&M teams.
  • Assist in resolving queries from Finance
  • Raise queries with our 3PL warehouse regarding TO’s.
  • Maintain an accurate audit trail for PO’s – Paper and electronic.
  • Maintain the Goods In Diary
  • Enter supplier bookings via phone & email into the diary.
  • Monitor/action/reply to emails (shared and own)
  • Organize transportation.
  • Produce daily and weekly reports.
  • Undertake such duties considered essential for the effective operation of the warehouse.                                                                                                                                                                                                                                                                          

Qualifications & Skills:

  • Strong Communication verbal & written
  • Accuracy
  • Attention to detail
  • Basic understanding Microsoft office
  • Ability to prioritize own workload
  • Excellent time management
  • Commercial Awareness
  • Ability to drive process outside of own area.
  • Ability to work as part of a team & independently
  • Understanding of health and safety at work
  • Through knowledge of warehouse processes & procedures, always
  • Mindful of Fortnum’s Key values & applying these to daily tasks – Take Pride, Achieve Together, Do the Right Thing


Key Attributes:


  • Excellent communicator at all levels
  • Maturity
  • Demonstrate professionalism and generate respect in all staff relationships
  • Adaptable and diplomatic in approach
  • Comfortable with repetitive tasks.
  • Willingness to learn.


  • Competitive salary
  • Well-being package
  • Generous store and restaurant discount of up to 40%
  • 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
  • A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
  • Defined development scheme to grow your career