Ready to make your mark in hospitality? Join the Fortnum & Mason family.
At Fortnum’s, exceptional service is at the heart of everything we do. We're looking for an inspiring Assistant Restaurant Manager to join the team at one of our most iconic dining destinations.
If you have a passion for delivering memorable guest experiences, a talent for leading and developing others, and a love for quality food and artisanal products, we'd love to hear from you.
As an ambassador for Fortnum & Mason, you'll bring our renowned standards to life every day, creating moments of delight for our guests while supporting and motivating a talented team. Combining operational excellence with genuine hospitality, you'll play a key role in ensuring every visit is as special as the last.
Why Work For Us:
Competitive hourly rate + paid overtime
Discretionary annual bonus (up to 5% of salary)
Up to 40% store and restaurant discounts
Subsidised staff restaurant using Fortnum’s ingredients
28 days holiday + a day off for your birthday and 5 extra wellbeing days off
Matched pension scheme and career development opportunities
Annual staff party and incredible gifts after 5 years
What You'll Do:
Leading the restaurant and ensuring it meets and exceeds F&M standards and targets
Coach and develop your managers to ensure efficiency, leading by example
Update your management team on business performance, new initiatives and other pertinent issues
Tour the restaurant regularly
Chair regular meetings with managers
Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department
Cooperating with the General Manager, and assisting with anything from project planning to staff management.
Nurturing positive working relationships with staff.
Addressing any issues in a timely fashion.
What We're Looking For:
Experience within Afternoon Tea and fine Dining,
Excellent interpersonal skills for diplomatically handling staff and customers
Cooperation and team working skills
The ability to lead and motivate a team of staff
The ability to cope under pressure in a fast-paced environment
Good business awareness for achieving successful performance
Strong written and oral communication skills for managing business administration and personnel matters
Strong planning and organisational skills to run a streamlined operation
The ability to work independently and make decisions confidently
Problem-solving ability, to resolve issues as they arise
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation
We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognized and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Me
